He brought out drinks after we asked another waitress where they were. He brought out coffee without a spoon to stir it and he brought drinks with a lid but no straw.
After asking the other waitress again for silverware she finally brought it out. We were waiting for our food for at least and hour and had to ask the other waitress for everything!!! Our waiter did nothing! He didn't apologize for being for being slow and didn't bring us anything until we asked someone else.
Our food when we actually got it was excellent though. It was perfect quality and tasted awesome! When we paid for the meal, we asked a waitress to tell the manager about our waiter. She said she would pass it on.
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I would like to eat here again IF we get better service. We had a variety of ages at our table for lunch.http://homeopathycalifornia.com/wp-content/novipuroc/8777.php
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Some of had the old standby of a quarter chicken, the teenagers had a wrap and a flatbread. Everyone was pleased with their meal. The only problem was the fries were cold, and I mentioned it to our server and he was quick to bring us freshly cooked fries which were very good. We wish there was a Swiss Chalet on the opposite side of the city, as this is where we live.
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The wait for a table was just 15 minutes which wasn't bad at all. Our waiter took the order quickly and we had our drinks within 5 minutes or so. Unfortunately then we had to wait for our dinner just over half an hour. My complaints are: I think we seriously need to look to the south Grand Forks or Fargo and get some lessons in how to run a restaurant efficiently. Service there is so much quicker, even when they are busy. And most places serve bread or rolls once you are seated.
I am thinking our kitchens must be either mismanaged or short staffed. It really should not take so long to get a meal that is standard. We had the quarter chicken meal. The food was okay- not great- portion size was a little small. My husband ordered mash potatoes with dinner and it was really a small serving. I don't think we will be back to this location any time soon. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
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